Privacy Policy
Last Updated: December 26, 2025
1. Introduction
Welcome to VibeStick ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
VibeStick is designed to be safe and appropriate for users of all ages. By using VibeStick, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you sign in using Google or Apple, we receive your name, email address, and profile picture.
- User Content: Stickers, images, and packs you create within the app.
- Communications: If you contact us for support, we collect the information you provide.
2.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers.
- Usage Data: Features used, actions taken, time and duration of use.
- Log Data: IP address, app crashes, and performance data.
2.3 Third-Party Services
- Google Sign-In: Subject to Google's Privacy Policy.
- Apple Sign-In: Subject to Apple's Privacy Policy.
- OneSignal: For push notifications (notification token, device info).
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services
- Create and manage your account
- Store your stickers and packs in the cloud
- Send push notifications (with your consent)
- Respond to your inquiries and support requests
- Analyze usage patterns to improve user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Storage and Security
- Your data is stored on secure cloud servers
- We implement industry-standard security measures including encryption
- Stickers and packs are associated with your account
- We retain your data as long as your account is active
- Upon account deletion, your data is permanently removed within 30 days
5. Data Sharing
We do NOT sell your personal information. We may share data with:
- Service Providers: Cloud hosting, analytics, push notification services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
6. Third-Party Integrations
When you export stickers to:
- WhatsApp: Stickers are added to your WhatsApp app locally
- Telegram: Stickers are uploaded to Telegram's servers via their Bot API
These platforms have their own privacy policies that govern data handling.
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Delete your account and all associated data
- Portability: Export your sticker packs
- Opt-out: Disable push notifications in app settings
To exercise these rights, go to Profile > Settings or contact us.
8. Children's Privacy
VibeStick is designed to be safe for users of all ages, including children.
8.1 For Users Under 13 (COPPA Compliance)
- We do NOT knowingly collect personal information from children under 13 without verifiable parental consent
- Children under 13 should use the app only under parental supervision
- Parents/guardians may review, delete, or refuse further collection of their child's information by contacting us
8.2 For All Minor Users
- We encourage parents and guardians to monitor their children's app usage
- We do NOT collect sensitive personal information such as precise geolocation, phone numbers, or financial information
- Our content moderation systems help ensure a safe environment
8.3 Parental Controls
- Parents can delete their child's account at any time
- Contact us at privacy@vibestick.app to manage your child's data
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email. Continued use after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy:
- Email: privacy@vibestick.app
- In-App: Profile > Support > Contact Support